Required documents

Complaints

You can use complaints to support your business quality and staff development.

Required documents

Equal opportunities and diversity

It is important to provide equal opportunities in your workforce, and provide cycle training for all.

A Bikeability instructor wearing an oragne t shirt high fives a young girl on a bike wearing a checked school dress and helmet.
Required documents

Internal Quality Assurance Checks and Procedures

It is important to provide equal opportunities in your workforce, and provide cycle training for all.

A Bikeability instructor wearing an orange t shirt and helmet talks to children on the pavement.
Required documents

Completing Your Renewal

Each year, you must complete your renewal on Link. This gives you the opportunity to review the documents and processes you have in place.

hi vis cycling
Required documents

Safeguarding

Safeguarding supports your riders and your staff

Helmet check
Required documents

Health and safety

It is important to have a health and safety policy in place.

A woman puts a cycle helmet on a boy
Required documents

Insurance

All training providers must hold valid insurance.

Required documents

Code of Practice

A code of practice explains the standards required to deliver Bikeability.

An instructor teaches a child during a Bikeability session
Required documents

Service Level Agreement Guidance

Guidance to ensure your service level agreement meets Department for Transport conditions.

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