Documents needed if you outsource delivery

You have two options to deliver your allocation. 

  1. Act as a training provider and run Bikeability training yourself
  2. Outsource delivery to one or more training provider(s) 

If you outsource delivery to training providers, you are responsible for them. You can only outsource to training providers who are registered with the Bikeability Trust. You must check that they and their instructors are registered with the Trust.  

You will need the following documents and will need to upload these at annual grant recipient registration renewal: 

  • A Service Level Agreement 
  • A document outlining how you will monitor the quality of your associated training provider(s) 


1. Service Level Agreement

To ensure quality training delivery, you will need to create a service level agreement (SLA). This defines the duties and responsibilities of both you and your training provider. It will outline the standards required to ensure high-quality Bikeability training.

Your SLA should reflect the terms and conditions in your grant agreement. 

Many grant recipients create an SLA using their legal department. If you need support, we are happy to help. Please email

You can also see the service level agreement guidance here.

A group of Bikeability students lined up with their cycles. They are smiling at the camera.

2. Monitoring quality

It is important to check that your training provider offers high-quality training and is complying with all the current requirements.  

Your training provider must have an internal quality assurance (IQA) process in place. They must also create an IQA plan. It is your responsibility to check that IQA is being carried out and you can include this as part of your SLA.

You can find more information on IQA here

At annual grant recipient registration renewal you will need to upload a document outlining how you monitor the quality of your associated training provider(s). 

You can adapt and use the following documents:
Monitoring quality of training provider for grant recipients

An instructor with a group or riders are talking in a group