Required documents

Guidance to ensure your service level agreement meets Department for Transport conditions.

You can use complaints to support your business quality and staff development.

It is important to provide equal opportunities in your workforce, and provide cycle training for all.

Safeguarding supports your riders and your staff

It is important to have a health and safety policy in place.

All training providers must hold valid insurance.

A code of practice explains the standards required to deliver Bikeability.